End of call report webhook bug

We believe we've found a bug in Vapi end of call report webhook end call functionality.

There's a strange inconsistency where a call is made, and when the call is either declined or unanswered Vapi may or may not make the "End of Call Report" webhook to the server.

Sometimes it does, and frequently it does not.

We have looked into the webhook logs and can confirm that in fact the webhook is not even made at all in the circumstances where no "End of Call Report" is received by our server.

Can you please take a look at this bug as this may be affecting many of your customers.

thanks,
Was this page helpful?