End of Call Report
Hi there,
I'm currently successfully storing end of call reports in my db (firebase). But I'm trying to pass a userId so I can link end of call report entries in my db with the user they're for and I'm getting stuck.
My idea was to use the metadata field to pass the userId to the agent when it's created (I'm constructing agents on the fly when the user loads the page) and I expected that metadata to be included in the end of call report.
So far I'm successfully passing the metadata field into the newly created agent, but I can't get the metadata to come through the end-of-call-report. Is there another way you would go about this? I can't be the only one trying to do this, right? Thank you!
I'm currently successfully storing end of call reports in my db (firebase). But I'm trying to pass a userId so I can link end of call report entries in my db with the user they're for and I'm getting stuck.
My idea was to use the metadata field to pass the userId to the agent when it's created (I'm constructing agents on the fly when the user loads the page) and I expected that metadata to be included in the end of call report.
So far I'm successfully passing the metadata field into the newly created agent, but I can't get the metadata to come through the end-of-call-report. Is there another way you would go about this? I can't be the only one trying to do this, right? Thank you!
