Discrepancy between the number of minutes shown in the billing dashboard and the calls API data
Good afternoon, I have the following case.
In the VAPI platform, under the Billing section, there is a chart showing the number of minutes per day.
However, this information does not match the number of minutes I extracted using the VAPI API.
I’m attaching the file and a chart with the extracted call data.
For each call, if there was no cost, I set the minutes to zero. If there was a charge, I included the number of minutes corresponding to the cost. As a validation step, I calculated the cost-per-minute ratio and got exactly $0.18 USD/min, which matches VAPI's pricing—so the data seems consistent on my end.
I would appreciate your help in understanding and clarifying this discrepancy between the dashboard and the API data.
Thank you in advance.
In the VAPI platform, under the Billing section, there is a chart showing the number of minutes per day.
However, this information does not match the number of minutes I extracted using the VAPI API.
I’m attaching the file and a chart with the extracted call data.
For each call, if there was no cost, I set the minutes to zero. If there was a charge, I included the number of minutes corresponding to the cost. As a validation step, I calculated the cost-per-minute ratio and got exactly $0.18 USD/min, which matches VAPI's pricing—so the data seems consistent on my end.
I would appreciate your help in understanding and clarifying this discrepancy between the dashboard and the API data.
Thank you in advance.
vapi_api_calls_out.csv263.89KB
