VAPI•7mo ago

First Message Mode not Saving

It's not saving when I changed the First Message Mode setting. It needs to be Assistant speaks first, but its not saving!!

Assistant: 490405dc-8f13-485d-a2f5-8d3eb4fe77a7

conventional-black•6/2/25, 11:21 PM

following this, having the same issue.

KyleAPP•6/3/25, 1:37 AM

Can you share a loom recording with the issue you are encountering? We would like to investigate this issue further

conventional-black•6/3/25, 2:10 AM

my assistant id:
ce86100e-2974-4c44-9aac-f5392b31f995

https://www.loom.com/share/071965d95ead400b8c3b6de9cc823140?sid=9eed97a1-acb1-4d39-970e-3ebb4607d2bc

Loom

Vapi - Dashboard - 3 June 2025

Ccomprehensive-tomato Can you share a loom recording with the issue you are encountering? We would lik...

conventional-black•6/3/25, 2:10 AM

see above

Pprimary-violet It's not saving when I changed the First Message Mode setting. It needs to be As...

conventional-black•6/3/25, 2:11 AM

i hope you don't mind me taking over your thread lol. hopefully my bug is the same as yours.

primary-violetOP•6/3/25, 2:13 AM

No worries

And yes, the same issue…

KyleAPP•6/3/25, 3:40 AM

We have escalated this issue with our team. Please allow us some time to resolve this issue

primary-violetOP•6/3/25, 10:38 AM

You can update the setting using Vapi update assistant via api. Although this is working to resolve the issue temporarily, I still can’t update via Web Interface.

primary-violetOP•6/3/25, 1:38 PM

Even after I change it via the API it reverts back to the other setting! Please advise ASAP!

primary-violetOP•6/3/25, 6:18 PM

@Vapi Team

KyleAPP•6/4/25, 2:11 AM

This issue has been fixed. Please try again tonight or early tomorrow on the daily update channel

primary-violetOP•6/4/25, 2:15 PM

Still not working

KyleAPP•6/5/25, 3:43 AM

Please refresh your browser then create a loom recording showing the issue so we can investigate further and escalate to our team.

First Message Mode not Saving

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