adverse-sapphire•4mo ago
Need help! Need custom assistants
hello, I need help with a solution for creating an inbound voice agent that will accept incoming calls but I want to add variables for things such as the voice agents name the business that it's representing and it's services. I need these variables to be fetched from my database using an associated phone number. Is this currently possible where the docs can I look for this?
4 Replies
adverse-sapphireOP•4mo ago
i'm having trouble with the flow like 1. customer calls, 2. voice agent template recognises phone number, 3. calls function to get variables needed for system prompt, 4. passes back to vapi?
sensitive-blue•4mo ago
Yes, by using server URLs (webhooks) and dynamic variables.
https://docs.vapi.ai/assistants/dynamic-variables
Variables | Vapi
Personalize assistant messages with dynamic and default variables
itchy-amethyst•4mo ago
DM'me if you need helpa @ad
checking if this is resolved/solved for you?