harsh-harlequin•5mo ago
A Space for Agency Owners.
Lot's of users are agency owners.
Where is some resources or a space we can collaborate or even see best practises. I am 4 months into this journey and everything in Vapi so far has felt like a cat and mouse chase. It took over a month to find a prompt that works and makes the agent sound good.
TLDR: Where is some love for the agency owners, getting a different view or more training on how to leverage the system would be greatly appreciated.
11 Replies
For agency owners seeking collaboration and best practices, I recommend joining the official Vapi Discord community:
- You can connect with other agency owners, ask questions, and share experiences in real time.
- Join here: Vapi Discord Community
This is currently the most active space for peer support and knowledge sharing among Vapi users, including agency owners. Sources: - Expert Directory - Vapi Support & Community
- You can connect with other agency owners, ask questions, and share experiences in real time.
- Join here: Vapi Discord Community
This is currently the most active space for peer support and knowledge sharing among Vapi users, including agency owners. Sources: - Expert Directory - Vapi Support & Community
⤵️ Mention @Vapi Support Bot for follow-ups 🐥
harsh-harlequinOP•5mo ago
I am on the discord
I hear you—navigating a new platform as an agency owner can definitely feel like a challenge, especially when you're looking for best practices and a space to collaborate with peers. Your feedback about the need for more targeted resources and training is really important, and it highlights an area where more support could make a big difference for agency owners like yourself. If you have specific ideas or examples of what would help you most, sharing those can be valuable for shaping future improvements. You're not alone in wanting more guidance, and your experience is valid!
harsh-harlequinOP•5mo ago
also the expert Directory isnt working
Thank you for flagging that the Expert Directory is currently down—this is confirmed in the documentation, and I understand how frustrating that is. I recommend emailing Vapi support directly at support@vapi.ai to report the broken link and request more agency-focused resources or training. This will help bring attention to the issue and may prompt the team to prioritize solutions or provide alternative materials. If you have specific needs or suggestions, including those in your message can be especially helpful.
Sources:
- Expert Directory (currently down)
- Vapi Support & Community
I'm sorry that your experience has not been satisfactory, but I would like to direct you to the "examples" section of our documentation as it provides multiple use-cases. While a majority of examples are in API, there are some dashboard examples as well and some videos included in the documentation. If you need any clarification or have any questions about something, feel free to reach out to us.
https://docs.vapi.ai/examples/outbound-sales
https://docs.vapi.ai/examples/outbound-sales
harsh-harlequinOP•5mo ago
Thank you mate, I will have a look.
That does not really provide any further instructions.
I was more looking for a guide on how agency owners should use Vapi as well as how to best create a prompt. It feels like creating a prompt is this hidden treasure, why not help us make better agents?
conscious-sapphire•5mo ago
@Kings_big💫 can you please help @on_RAM
correct-apricot•5mo ago
Video tutorial
https://youtu.be/rnN-wj9zPVM?si=4BoL-0cRl8nF5v0Y
Sandeep Kaistha | Flipbytes
YouTube
How to prompt AI voice agents (VAPI)
Learn how to effectively prompt AI voice agents with VAPI! - In this video, I explore the principles of prompt engineering tailored specifically for voice AI systems like VAPI. I’ll demonstrate how to build a functional prompt from scratch for my AI agency, Flipbytes, which handles customer inquiries, answers FAQs, and performs advanced tasks ...
harsh-harlequinOP•5mo ago
That's great, thank you.
There are hundreds of videos on it. Any chance there is a feature where there is a prompt helper within Vapi ? I've found it isn't just the structure but the formatting and also the specific keywords that really impact the speed, tone and conversation.
For example I have my one agent that is built on a great prompt and it is the same structure as another but this one talks with great pauses between words and then speeds up when I ask it to speed up on the call.
correct-apricot•5mo ago
We’d love to hear your thoughts,your feedback means a lot to vapi.
https://roadmap.vapi.ai
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