Transfering problem
Hi VAPI team,
I am using your AI outbound calling system connected to my Telnyx number. I want to configure the system so that if a customer calls back after missing my outbound AI call, their callback is automatically forwarded to my personal phone number.
Could you please guide me on how to set up this callback forwarding or fallback number within your system?
I've tried the transfer call tool, in the logs it says: "An error occurred in this call: unknown-error".
I've tried the fallback destination. Nothing happened.
I really hope you can help me.
I am using your AI outbound calling system connected to my Telnyx number. I want to configure the system so that if a customer calls back after missing my outbound AI call, their callback is automatically forwarded to my personal phone number.
Could you please guide me on how to set up this callback forwarding or fallback number within your system?
I've tried the transfer call tool, in the logs it says: "An error occurred in this call: unknown-error".
I've tried the fallback destination. Nothing happened.
I really hope you can help me.
