sunny-green•4mo ago
Waiting on Startup Program approval
Hi! We were approved into the VAPI Startup Program and received an email requesting more details. We filled out those details but are yet to receive confirmation and credits for it. We haven't been added to the Slack yet either.
Wondering if anything else is needed from our end/when we'd be allowed in.
7 Replies
sunny-greenOP•4mo ago
Just sent an email to you
Thanks for following up! Since you've already emailed Sahil, I recommend also sending your details to support@vapi.ai and mentioning your Startup Program status for faster assistance. You can additionally join the Vapi Discord community and post in the #support channel for real-time updates. This should help expedite your approval and Slack access if there are any delays.
Source:
- Vapi Support Documentation
⤵️ Mention @Vapi Support Bot for follow-ups 🐥
Done.
sunny-greenOP•4mo ago
Thanks!
sunny-greenOP•4mo ago
Still getting this error when I use the coupon code from the email. Is there another code I should be using?
You’ve already completed the recommended steps by emailing both Sahil and support@vapi.ai. At this point, no further action is needed from your end—just keep an eye on your email and the Vapi Discord #support channel for updates on your approval, credits, and Slack access. If you don’t hear back soon, a polite follow-up via email or Discord is the best next step.
Source: Vapi Support Documentation Source: - Vapi Support Documentation If you're seeing "Coupon cannot be applied to this org," the best next step is to email support@vapi.ai with your organization details and a screenshot of the error. Mention your Startup Program status and the coupon code you received. This will help the support team quickly investigate and resolve the issue for your specific account. You can also post in the Vapi Discord #support channel for real-time assistance. Sources: - Vapi Support Documentation - Vapi Changelog October 19, 2024
Source: Vapi Support Documentation Source: - Vapi Support Documentation If you're seeing "Coupon cannot be applied to this org," the best next step is to email support@vapi.ai with your organization details and a screenshot of the error. Mention your Startup Program status and the coupon code you received. This will help the support team quickly investigate and resolve the issue for your specific account. You can also post in the Vapi Discord #support channel for real-time assistance. Sources: - Vapi Support Documentation - Vapi Changelog October 19, 2024