VAPI•8mo ago

voicemail detection changes

how does the new post in announcements about voicemail impact if i have have been using twilio for voicemail detection? will that continue to work, or do i need to change my model config? I never had tool calling for voicemail detection .

Vapi Support BotAPP•5/21/25, 1:37 PM

You can continue using Twilio for voicemail detection—no immediate config change is required. However, Vapi now recommends the new vapivapi provider for better speed and accuracy. If you want to update, you can set your assistant config like this:

"voicemailDetection": {
  "provider": "vapi"
}

"voicemailDetection": {
  "provider": "vapi"
}

Twilio remains supported as a legacy option, so your current setup will keep working unless you choose to switch.

Sources:

⤵️ Mention @Vapi Support Bot for follow-ups 🐥

extreme-purple•5/21/25, 5:48 PM

Your current Twilio voicemail detection setup will keep working, but Vapi’s new default system offers faster, more accurate detection, if you want to use it, just update your assistant config to set "provider": "vapi" instead of "twilio".

resonant-amethyst•5/22/25, 12:39 AM

Does Vapi's voicemail detection support other languages as English out of the box, German for example?