other-emerald
other-emerald4mo ago

No tool ever works on my VAPI account.

I tried connecting MCP, GHL booking and nothing works. I really want to connect our GHL to book meetings using VAPI. call id: 659896c1-49ce-4ff0-9a31-5b705a8d4a6b Is it a problem with our account type?
10 Replies
Vapi Support Bot
Thanks for sharing the details. To help diagnose the issue, could you let me know if you see any specific error messages or codes when trying to connect MCP or GoHighLevel tools in your Vapi dashboard? This will help narrow down whether it's a configuration, permission, or account-related problem. If you have screenshots or exact error text, that would be helpful as well. Sources: - Vapi MCP Tool Documentation - GoHighLevel Integration Guide - Vapi Support Options
⤵️ Mention @Vapi Support Bot for follow-ups 🐥
other-emerald
other-emeraldOP4mo ago
This is what the assistant always replies to me when i ask about booking an appointment
No description
other-emerald
other-emeraldOP4mo ago
and those are the tools i have for the GHL booking appointments
No description
other-emerald
other-emeraldOP4mo ago
No description
other-emerald
other-emeraldOP4mo ago
and this is the prompt for the assistant
other-emerald
other-emeraldOP4mo ago
other-emerald
other-emeraldOP4mo ago
@Duckie
Sahil
Sahil4mo ago
{ "name": "get_duplicate_contact", "role": "tool_call_result", "time": 1747787668737, "result": "GoHighLevelMCPCredential or its authenticationSession not found.", "toolCallId": "call_ogMVhYmfXX9KE9ibVWiZOuYb", "secondsFromStart": 129.257

Please check your authentication and make sure it is valid. If you are still having issues, try to disconnect and reconnect your GHL account credentials from your VAPI account. Let us know if you want to troubleshoot some other calls or tools
automatic-azure
automatic-azure4mo ago
even me I have the same issue too
Sahil
Sahil4mo ago
Hey Mo Toukhy, did you get a chance to check your credentials as Kyle has asked you? If not, it's a gentle reminder to continue this thread. Hey @xaviernexus, can you please create a new ticket for your issue?

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