VAPI•8mo ago

Account Resign up not working after account deletion

I deleated my account and wanted to sign up again and now it infinatly is in this loading state. Would like to make a fesh account this my email again but can not.

Vapi Support BotAPP•5/13/25, 3:55 PM

Thank you for sharing the details of your experience. It sounds frustrating to try to sign up again after deleting your account, only to be stuck in an infinite loading state on the dashboard. I see from your description that the network requests are showing as successful, but the page isn't progressing past the loading screen. Your summary of the network activity and the steps you've taken is very clear. If you have any other details about what led up to this situation, feel free to share them.

⤵️ Mention @Vapi Support Bot for follow-ups 🐥

Vapi Support BotAPP•5/13/25, 3:55 PM

I'm sorry to hear that you're having trouble signing up again after deleting your account. It sounds frustrating to be stuck in a loading state, especially when the network requests seem to be working as expected. Thank you for sharing the details and the screenshot—this information is really helpful for understanding what's happening. If you have any other details about what happens before or after the loading screen, feel free to share them.

verbal-limeOP•5/13/25, 4:05 PM

i deleated my account before trying to sign up again. Account email = xhudoc@gmail.com

verbal-limeOP•5/13/25, 10:04 PM

@Shubham Bajaj how were you able to help the other person when they got this error like a couple days ago?

verbal-limeOP•5/14/25, 12:28 AM

seems it might be a cloudflare problem from what i see in the console log maybe idk

extreme-purple•5/14/25, 7:10 AM

Try create an account with another email address

verbal-limeOP•5/14/25, 4:52 PM

yes, but what if i want to have it on that email?

KyleAPP•5/16/25, 11:27 PM

Hey,

Could you please schedule a brief call at your convenience so we can discuss this matter in detail?

Kindly use the following link to book a suitable time: https://calendly.com/shubham-vapi/chat-30m.

verbal-limeOP•5/17/25, 1:15 AM

hahah no times in may or june till the 18th. I'll Im going to the yc startup school and to the vapi after party so maybe I can just talk to one of yall then haha

verbal-limeOP•5/17/25, 1:17 AM

the error looks similar to others where I cannot sign in/up by any method (it gives me an error) or I get stuck in a loading screen on board.vapi.ai/#

KyleAPP•5/19/25, 9:48 PM

Hey, can you send me a screen recording video that walks through the issue you are facing? It would be easier for me to understand your issue and help you out with it.

verbal-limeOP•5/20/25, 5:10 AM

Of course

verbal-limeOP•5/20/25, 5:18 AM

KyleAPP•5/20/25, 10:27 PM

It should be fixed now, can you try again?

verbal-limeOP•5/22/25, 4:28 AM

I cleared my cookies and tried logging in again and I got past the login page but still got stuck in infinite loading

tried on multiple devices and still nothing

verbal-limeOP•5/22/25, 4:29 AM

Very odd. I can still sign in on other emails but for some reason not xhudoc@gmail.com

KyleAPP•5/22/25, 2:58 PM

I can delete the account and you can retry logging it? If this is a new account.

verbal-limeOP•5/27/25, 11:23 PM

Yes, try deleting the xhudoc@gmail.com

verbal-limeOP•5/27/25, 11:23 PM

That is what I did originally and what started this bug haha

KyleAPP•5/28/25, 2:01 PM

Hey @shaubie, can you give it a try now and let me know how it goes for you?

Account Resign up not working after account deletion

Similar Threads

Similar Threads

Similar Threads