solid-orange•5mo ago
Request for Clear Pricing Per Minute for Client Estimates
I’m currently on the free plan and have found it extremely difficult to find a clear breakdown of the pricing per minute. I want to be able to estimate how much we should charge clients based on the services we’re providing.
Earlier, Vapi support provided the total cost for a specific call with the following details:
Transcriber: $0.02397946
Model: $0.0215575
Voice: $0.06725
Vapi: $0.10865
Analysis: $0.002454
Analysis: $0.004398
Knowledge-base: $0
However, I’m specifically looking for the cost per minute for one agent costs with these current settings and how the pricing is calculated, so I can accurately calculate how much to charge clients.
Could you please provide me with the cost per minute or let me know if there's a simple formula to calculate this?
It’s been really hard to get a clear answer on this, and any guidance would be greatly appreciated!
Thank you in advance.
Best regards,
11 Replies
Vapi Cost Per Minute Calculation
The total cost per minute = Vapi platform fee ($0.05/min) + provider costs (at-cost):
- Transcriber: ~$0.01/min (Deepgram)
- Model: ~$0.02-$0.20/min (depends on model)
- Voice: ~$0.02-$0.07/min (depends on provider)
For empirical costs, make a test call and check the breakdown at dashboard.vapi.ai/calls.
Sources:
- Vapi Pricing Documentation
- Vapi Cost Estimation Documentation
- Discord Conversation
⤵️ Mention @Vapi Support Bot for follow-ups 🐥
Vapi Cost Per Minute Calculation
The total cost per minute = Vapi platform fee ($0.05/min) + provider costs (at-cost):
- Transcriber: ~$0.01/min (Deepgram)
- Model: ~$0.02-$0.20/min (depends on model)
- Voice: ~$0.02-$0.07/min (depends on provider)
For empirical costs, make a test call and check the breakdown at dashboard.vapi.ai/calls.
Sources:
- Vapi Pricing Documentation
- Vapi Cost Estimation Documentation
- Discord Conversation
⤵️ Mention @Vapi Support Bot for follow-ups 🐥
solid-orangeOP•5mo ago
[
{
"type": "transcriber",
"cost": 0.02397946
},
{
"type": "model",
"cost": 0.0215575
},
{
"type": "voice",
"cost": 0.06725
},
{
"type": "vapi",
"cost": 0.10865
},
{
"type": "analysis",
"cost": 0.002454
},
{
"type": "analysis",
"cost": 0.004398
},
{
"type": "knowledge-base",
"cost": 0
}
]
this is what I was provided for a specific call ealier, I'd like to ask
1. Since I am still on the free plan, I’m curious about the Vapi charges. Why am I seeing a charge for Vapi? Could you explain what this cost covers and why it is showing up on the free plan?
2. Additionally, I noticed there are 2 analysis charges. Could you clarify what this refers to and how it is calculated?
3. I also noticed the cost for Voice (TTS), but I am using ElevenLabs for the cloned voice. We are already paying ElevenLabs for this, so I’m wondering why there is an additional cost for the voice here. Could you please clarify this as well?
I’d really appreciate your help in understanding how these costs are structured and how I can calculate future expenses based on call duration. So we can properly figure out when selling to clients.
extended-salmon•5mo ago
Total pricing is 5 cents per minute which is Vapi charge + Underlying provider cost.
solid-orangeOP•5mo ago
Thank you for responding, How about the Voice charge and analysis?
Hey Beam, checking if this is resolved/solved for you?
solid-orangeOP•4mo ago
Hi, not yet, I am wondering what is the analysis charge and can it be removed? I see there're 2 analysis charges
as well as the voice charge, since I pay 11labs, not sure why the voice charge shows here
Hey,
Could you please schedule a brief call at your convenience so we can discuss this matter in detail?
Kindly use the following link to book a suitable time: https://calendly.com/shubham-vapi/chat-30m.
solid-orangeOP•4mo ago
Hi, I saw that the next available time is in July, is there any way possible that you guys will be available sooner than that?
I'd love just a quick call to clarify is ok
For the most accurate breakdown of your per-minute costs—including Vapi, transcriber, model, and voice charges—review your call logs at dashboard.vapi.ai/calls. If you see unexpected charges (like Vapi fees on a free plan, duplicate analysis charges, or extra voice costs despite paying ElevenLabs), the documentation does not clarify these cases, so please email support@vapi.ai with your call details for a direct explanation. This will help you get precise answers for your client estimates and resolve any billing confusion.
Tip: Always check the dashboard after test calls to see the real, itemized costs for your current settings.
Sources:
- Vapi Pricing Documentation
- Vapi Support
You can schedule a call using this calendar link: https://calendly.com/kyle-brunker-vapi/15-min-meeting.