VAPI•8mo ago

send_text_tool not importing twilio numbers

Hi, I have a couple of twilio numbers connected to my VAPI account, but when creating the send_text_tool I see this error: No configured Twilio numbers found. Add one in Phone Numbers.
Please check.

Vapi Support BotAPP•5/6/25, 10:11 AM

To fix the "No configured Twilio numbers found" error, verify your Twilio numbers are properly imported:

Go to the Phone Numbers section in your Vapi dashboard
Check if your Twilio numbers appear in the list
If not, click Import and enter:
- Your phone number in E.164 format (e.g., +15551234567)
- Your Twilio Account SID and Auth Token

After importing, return to the send_text_tool configuration and your Twilio numbers should be available for selection.

Sources:

⤵️ Mention @Vapi Support Bot for follow-ups 🐥

extreme-purple•5/6/25, 5:32 PM

Import your Twilio numbers into Vapi via the dashboard or API, verify they appear under the Phone Numbers tab, and ensure they’re assigned to your assistant before using them with the send_text_tool..

ordinary-sapphire•5/7/25, 7:08 AM

dont share your acccount sid , delete it

endless-jadeOP•5/7/25, 4:31 PM

this is still not working

endless-jadeOP•5/7/25, 4:32 PM

my twilio number is connected and assigned to the assistant

endless-jadeOP•5/7/25, 4:36 PM

endless-jadeOP•5/7/25, 4:37 PM

i think it's a bug, since i see sms enabled for the phone number

dangerous-fuchsia•5/8/25, 12:58 PM

Hey can you share your phone number ID?

ordinary-sapphire•5/12/25, 12:43 PM

c354ff6c-4e62-4e5e-b174-9ced030df9ef phone number id

VapiAPP•5/14/25, 11:44 PM

Hey,

Could you please schedule a brief call at your convenience so we can discuss this matter in detail?

Kindly use the following link to book a suitable time: https://calendly.com/shubham-vapi/chat-30m.

send_text_tool not importing twilio numbers

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