keypad input recognition slow
I'm trying to get the prompt to recognise when a user presses a key on their phone.
It's working, however the time from when the user presses the key to the response from the assistant is approximately 4-5 seconds.
What am I do wrong?
Call log ID: 9655deba-b352-4d8a-ae26-a4c505522cdd
I've tried changing the timeout to 1 second on the "Keypad Input Settings".
Here's a brief excerpt from my call log:-
{
"role": "user",
"time": 1746205403993,
"endTime": 1746205403993,
"message": "User's Keypad Entry: 1",
"secondsFromStart": 4.825
}
{
"role": "bot",
"time": 1746205409283.001,
"source": "",
"endTime": 1746205410323.001,
"message": "You pressed 1.",
"duration": 1040,
"secondsFromStart": 9.820001
}
It's working, however the time from when the user presses the key to the response from the assistant is approximately 4-5 seconds.
What am I do wrong?
Call log ID: 9655deba-b352-4d8a-ae26-a4c505522cdd
I've tried changing the timeout to 1 second on the "Keypad Input Settings".
Here's a brief excerpt from my call log:-
{
"role": "user",
"time": 1746205403993,
"endTime": 1746205403993,
"message": "User's Keypad Entry: 1",
"secondsFromStart": 4.825
}
{
"role": "bot",
"time": 1746205409283.001,
"source": "",
"endTime": 1746205410323.001,
"message": "You pressed 1.",
"duration": 1040,
"secondsFromStart": 9.820001
}
