fair-rose•8mo ago
Create Organization button is disabled
Create organization button is disabled for me even though credit card is added to the account. Do I need to be on enterprise plan for adding more organizations?
2 Replies
@Prabhat
I'm here to help! You do not necessarily need to be on an enterprise plan to add more organizations. The ability to create an organization should be available as long as you have a valid payment method associated with your account. However, there might be other reasons why the button is disabled, such as account permissions or a temporary issue with the service.
To resolve this, please ensure the following:
1. Your credit card information is up-to-date and valid.
2. You have the necessary permissions on your account to create an organization.
3. There are no outstanding issues or restrictions on your account that might prevent organization creation.
If everything seems to be in order and you're still facing this issue, it would be best to reach out to the support team for a more detailed look into your account. Would you like me to assist you with contacting support or is there anything else I can help you with?
You can continue this conversation by mentioning me in the message.
fair-roseOP•8mo ago
card is updated and I have admin role, where can I see details of point #3?
resolved