rare-sapphire•8mo ago
VAPI Dashboard is stuck on loading
Hello,
When I log-in to VAPI Dashboard via GMAIL, is getting stuck in the "loading" process and I cannot proceed to the dashboard.
Please Help.
5 Replies
@Alexey
Hello!
I'm sorry to hear that you're experiencing issues with logging into the VAPI Dashboard. Let's try a few steps to troubleshoot this problem:
1. Please ensure that you have a stable internet connection.
2. Try clearing your browser's cache and cookies, then attempt to log in again.
3. If you're using any browser extensions, especially ad blockers or script blockers, try disabling them as they can sometimes interfere with website functionality.
4. Try using a different browser or a private/incognito window to see if the issue persists.
5. Make sure that your browser is up to date with the latest version.
If you've tried all these steps and the problem is still not resolved, it might be an issue on our end. In that case, please reach out to our support team for further assistance. They will be able to look into the issue more deeply and provide you with the help you need.
Would you like me to guide you on how to contact support or is there anything else I can assist you with right now?
You can continue this conversation by mentioning me in the message.
rare-sapphireOP•8mo ago
@Vapi
Yes, please let me know how I can reach out to support
@Alexey
Certainly! To reach out to VAPI support, you can follow these steps:
1. Visit the VAPI website and look for the 'Support' or 'Contact Us' section.
2. You may find a support email address or a contact form that you can use to describe your issue in detail.
3. If there is a live chat option, you can use that for immediate assistance during business hours.
4. Alternatively, check if there's a phone number listed for direct support.
Make sure to provide them with as much detail as possible about the issue you're facing, including any error messages, the browser you're using, and the steps you've already taken to try to resolve the problem.
If you need any more help or have additional questions, feel free to ask.
conscious-sapphire•8mo ago
@Alexey can you record a Loom video of login failure issue your experiencing so I can take a look? I would also appreciate it if you could share your ORGID for debugging purposes.
sunny-green•4mo ago
what was the fix?