V@Cartesis
Please provide me with more details about your issue or question, so I can assist you better. What specific information or help are you looking for?
Please provide me with more details about your issue or question, so I can assist you better. What specific information or help are you looking for?
VYou can continue this conversation by mentioning me in the message.
VGot it. Tagging @Vapi Team for additional help.
EHey, did you have any luck with this? We're getting the exact same thing.
Vthe same thing started to happen to us since friday. outbound calls that have been going seamlessly for months and months on same system with less than 4% getting vonage-rejected error now can be 100% of all errors that are not failed to connect, or customer-did-not-answer then suddenly it works for 20 min, then goes away again..
9ffa7588-f501-468c-835b-90a315c5bee9, b835c64c-8b5b-49ce-bea7-9db0cdb37d62, 7eec09bf-5bdf-4e52-b95a-084537d7bb93, 1612a088-6dec-4cd3-9a2d-041d17ff5a74, e7bf9eb7-5d8c-474e-b375-918ae3bd8743, 3728c1f2-15b8-44be-9faf-d09445ee87b6
hope this helps.
9ffa7588-f501-468c-835b-90a315c5bee9, b835c64c-8b5b-49ce-bea7-9db0cdb37d62, 7eec09bf-5bdf-4e52-b95a-084537d7bb93, 1612a088-6dec-4cd3-9a2d-041d17ff5a74, e7bf9eb7-5d8c-474e-b375-918ae3bd8743, 3728c1f2-15b8-44be-9faf-d09445ee87b6
hope this helps.
VYou might have to check with vonage support as to why they are rejecting these calls. The only error we are seeing for these call ids is the timeout error:
Vthank you
VIf you hear back from support, please let us know what the update is from their side as we are curious about their explanation/perspective
