Urgent | Can't do outbound calls with Vonage. Overall sync with Vonage fail.
I'm using the VAPI UI (phone numbers). I have valid Vonage credentials in my Integration.
Fail outbound calls
At first, I've been trying to sync phone numbers with Vonage accounts, and that succeeded. I could sync and see my vonage numbers in my VAPI UI. However, outbound calls (sent via the UI) would not go through - see attached screenshot. Example call id : 019a07df-afb2-7aac-9fd5-ba02c600acd8
Failed phone sync
I've tried multiple things on Vonage and VAPI side. One of them has been to delete my phone number on vapi side, then try again. And now this doesn't work either ! While it worked earlier.
{"message":"Couldn't Update Vonage Number. Error: Request failed with status code 420","error":"Bad Request","statusCode":400}
Fail outbound calls
At first, I've been trying to sync phone numbers with Vonage accounts, and that succeeded. I could sync and see my vonage numbers in my VAPI UI. However, outbound calls (sent via the UI) would not go through - see attached screenshot. Example call id : 019a07df-afb2-7aac-9fd5-ba02c600acd8
Failed phone sync
I've tried multiple things on Vonage and VAPI side. One of them has been to delete my phone number on vapi side, then try again. And now this doesn't work either ! While it worked earlier.
{"message":"Couldn't Update Vonage Number. Error: Request failed with status code 420","error":"Bad Request","statusCode":400}