continuing-cyan•13mo ago
Recording Call after call has been transferred
How can I make sure the call recording keeps going after the call transfer happens?
3 Replies
Relevant threads
These are relevant threads you might take a look into before continuing further:
- <#1267813265011114004>
@Francois
To ensure that the call recording continues after a call transfer, you would typically need to maintain the recording session across the transfer. This can be done by configuring your voice API settings to keep the recording active during the entire call lifecycle, including any transfers.
If you're using a specific Voice API, you would need to check the documentation for that API to understand how to configure call recording settings. Some APIs may require you to explicitly start a new recording after the transfer, while others might support continuous recording throughout the call.
If you need assistance with a specific Voice API or if there's a function within VAPI that you'd like to use for this purpose, please provide more details or ask for support, and I'd be happy to help further!
You can continue this conversation by mentioning me in the message.
Got it. Tagging @Vapi Team for additional help.
adverse-sapphire•13mo ago
that is not possible you have to check your telephony provider for this service.