stormy-gold•14mo ago
Pipeline error for Anthropic still occurring today.
There was a support ticket created about this error yesterday, and it seems to have been from the Anthropic side. However, I'm still getting a pipeline error today using my own api key, even though https://status.anthropic.com/ says all systems are operational. I tried removing and adding my credentials again, still doesn't work. I'm using Claude 3.5 Sonnet.
An error occurred in this call: pipeline-error-anthropic-llm-failed
Model request failed (attempt #1, reason: (Connection error.))
Here is a relevant call id: f69ac4e1-02fc-4add-8b11-1559122bbfd6
Anthropic Status
Welcome to Anthropic's home for real-time and historical data on system performance.
4 Replies
Relevant threads
These are relevant threads you might take a look into before continuing further:
- <#1271110484413780029>
@cmavlx
I'm sorry to hear that you're experiencing issues with the Anthropic API despite their status page indicating full operational capacity. It's possible that the error could be related to a temporary connectivity issue or an authentication problem with your API key.
Since you've already tried re-adding your credentials, let's try a few more steps to troubleshoot the issue:
1. Double-check that your API key is correct and has the necessary permissions.
2. Ensure that your network connection is stable and that there are no firewalls or network policies that could be blocking the connection.
3. If you're using a proxy, verify that it's configured correctly.
4. Try making a simple API call to test the connectivity and authentication, possibly using a different endpoint or a minimal request.
If you continue to face the same error after these steps, it would be best to reach out to Anthropic's support with the call ID you've provided for a more detailed investigation into the issue.
In the meantime, if there's anything else I can assist you with or if you'd like me to perform any specific actions, please let me know!
You can continue this conversation by mentioning me in the message.
stormy-gold•14mo ago
@cmavlx lemme debug this and get back to you.
conscious-sapphire•13mo ago
Marking as complete because of no response.