metropolitan-bronze•14mo ago
Tools section won't allow me to scroll
I want to modify some of my tools properties but there is no option to scroll- Please see loom video on this: https://www.loom.com/share/fd744fbc82384d2a8f56361aaa612a9f I have also confirmed this with another VAPI user who doesn't have a scroll bar on their end (please see screenshot)
6 Replies
@Catherine_Weaver
I'm glad you reached out for assistance. It seems like there might be an issue with the user interface not displaying the scroll bar correctly. While I can't directly view the loom video or screenshot you've mentioned, I can certainly help you troubleshoot this issue.
Firstly, could you please try the following steps to see if they resolve the issue?
1. Refresh your browser page to see if that brings back the scroll bar.
2. Try accessing the VAPI tools from a different browser or in incognito/private mode to check if the issue persists.
3. Check your browser zoom settings and ensure it's set to the default level, as zooming in can sometimes hide scroll bars.
4. Clear your browser cache and cookies, as this can sometimes cause display issues.
If none of these steps work, it might be a more technical issue that needs to be looked into by our support team. Please let me know if the issue persists after trying these steps, and I can assist you further.
You can continue this conversation by mentioning me in the message.
metropolitan-bronzeOP•14mo ago
Hello I did clear my browser's cookies, I reached out to another VAPI user who is on another computer and they are experiencing the same issue. In addition there is also a support post from 9po who validated the tools for appointment booking isn't working. I think this is an urgent matter that needs fixed. Thanks in advance!
firm-tan•14mo ago
@Catherine_Weaver thankyou for reporting the issue.
metropolitan-bronzeOP•14mo ago
thank you!
sensitive-blue•14mo ago
i have the same issue!