VAPI•2y ago

Voice automatically changed during conversation

call:9550fa05-500b-4c0c-ad1a-3075c58c6069

Was configured to use a different voice, but spoke with a completely different voice

Vapi•7/30/24, 8:55 PM

@Ami
I'm sorry to hear that there was an issue with the voice configuration. Let's make sure we have all the correct settings in place. Could you please confirm the voice ID you intended to use? Once I have that information, I can assist you further in resolving this issue.

Vapi•7/30/24, 8:55 PM

You can continue this conversation by mentioning me in the message.

unique-blueOP•7/30/24, 8:59 PM

@Vapi the voice ID I intended to use was Jennifer by PlayHT

Vapi•7/30/24, 8:59 PM

@Ami
Thank you for confirming that. Let's go ahead and set the voice to Jennifer from PlayHT as your preferred option. I will ensure that all other settings remain as default. If you encounter any further issues or if the voice does not match your selection, please let me know, and I will be happy to assist you further.

living-lavender•7/30/24, 9:00 PM

We are looking into it. @Ami

dangerous-fuchsia•7/31/24, 1:48 PM

@Ami can you please try now, and if exists please create a new ticket.

dangerous-fuchsia•7/31/24, 1:48 PM

closing this ticket, because yesterday we had outrage.

unique-blueOP•7/31/24, 2:09 PM

sure @Shubham Bajaj it works now

unique-blueOP•7/31/24, 2:10 PM

unable to mark as resolved

Voice automatically changed during conversation

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