genetic-orange•15mo ago
Call from yesterday missing recording/transcripts/summary?
All of yesterday's calls did not get a recording / transcript / or summary. Was something not working?
7 Replies
@TheQuantumTrail
I'm sorry to hear that you experienced issues with the recordings, transcripts, and summaries for yesterday's calls. Let's check the system to see if there were any reported outages or problems that might have affected these services.
In the meantime, could you please provide me with any specific call IDs or additional details that could help me look into this issue for you?
You can continue this conversation by mentioning me in the message.
genetic-orangeOP•15mo ago
genetic-orangeOP•15mo ago
79da30c1-7749-4841-bac1-40cc227e14a7
Here is the one I was looking for
All of those are missing everything.
Just made the first test call for today. I'll let you know in a min if the recording and stuff is missing.
Nothing yet. Quick question. Theoretically. Shouldn't these logs/recordings/transcriptions be available pretty much right after the call is completed?
robust-apricot•15mo ago
yes they are available right after the call.
genetic-orangeOP•15mo ago
Ok yeah I def have something going on then.
robust-apricot•15mo ago
please disable the hippa in your assistant, and enable call recording as well.
genetic-orangeOP•15mo ago
Wow jeez not sure how that got turned on. Ty