VAPI•2y ago

Vapi•7/23/24, 6:28 PM

@vainoklement
To ensure that SSML tags are sent correctly to 11labs, you need to make sure that the SSML is properly formatted and that the tags are supported by the 11labs platform. The <break><break> tag is a standard SSML tag used to indicate a pause, and it should be formatted as <break time="2.0s"/><break time="2.0s"/> for a 2-second pause.

If you're experiencing issues with the <break><break> tag not working as expected, it could be due to a formatting error or an issue with how 11labs is interpreting the SSML. Here's what you can do:

Double-check the SSML syntax: Ensure that the <break><break> tag is correctly formatted with no extra spaces or missing quotes. It should look exactly like this: <break time="2.0s"/><break time="2.0s"/>.
Validate SSML: Use an SSML validator to check if there are any errors in your SSML markup.
Check 11labs documentation: Review the documentation provided by 11labs to confirm that they support the <break><break> tag and to see if there are any platform-specific requirements for SSML.
Contact 11labs support: If you've confirmed that your SSML is correct and you're still facing issues, reach out to 11labs support for assistance.