other-emerald•14mo ago
Signing up failed - Database error saving new user
I am encountering an issue when I am signing up as a new user. I used Google account/ Google email address.
18 Replies
@Danzel
I'm here to help you with the signup issue you're facing using your Google account. Could you please provide me with more details about the problem? For instance, are you receiving any error messages? Or could you describe what happens when you attempt to sign up? This information will help me assist you better.
You can continue this conversation by mentioning me in the message.
other-emeraldOP•14mo ago
when I attempt to sign up this is what it looks like on the browser tab: https://dashboard.vapi.ai/?error=server_error&error_code=500&error_description=Database+error+saving+new+user#error=server_error&error_code=500&error_description=Database+error+saving+new+user
other-emeraldOP•14mo ago
when I try to sign up using the email and password this is the pop up:
other-emeraldOP•14mo ago
@VapiTeam can anyone help me
adverse-sapphire•14mo ago
same here
I can't sign in
adverse-sapphire•14mo ago
Can you provide a loom video with network log.
other-emeraldOP•14mo ago
i'll be sharing it to you directly
@VapiTeam let me know if I can share the loom video with anyone from the team, thank you
deep-jade•14mo ago
I tried to create my account today and unfortunately this error happened so much that I tried with the Google account and also exclusively by email and the error that happens unfortunately is on the side of the server
equal-aqua•14mo ago
Commenting as I came here looking for answers to this error too!
flat-fuchsia•14mo ago
I am getting that error as well. I tried to create an account with all ways, Google, email, Github, and discord. Same error
other-emeraldOP•14mo ago
@Sahil I sent you the loom video, let me know if anyone on the team can help me please. Thanks @VapiTeam
@VapiTeam even if we use another way like github, we can't still create
fascinating-indigo•14mo ago
@Danzel dm me to check with you n/w and console logs first.
other-emeraldOP•14mo ago
deep-jade•14mo ago
oh my god
fascinating-indigo•14mo ago
@Danzel try now.
deep-jade•14mo ago
deu certo
ok working
optimistic-gold•2mo ago
Commenting as I came here looking for answers to this error too!. The email id is ritesh@chiefss.com
To continue with this thread, please recreate support ticket thanks