absent-sapphire•16mo ago
Greek voices
There are some Greek speaking voices on PlayHT that aren't available in the dropdown list in the VAPI dashboard. For example:
{
"value": "el-GR-Standard-A",
"name": "Gaia",
"language": "Greek",
"voiceType": "Standard",
"languageCode": "el-GR",
"gender": "Female",
"service": "gc",
"sample": "https://www.googleapis.com/download/storage/v1/b/play-68705.appspot.com/o/el-GR-Standard-A.mp3?generation=1577739080795937&alt=media"
},
I've tried hitting Add Voice ID Manually in the dashboard and pasting Gaia or el-GR-Standard-A but I keep getting a message that the voice can't be found. I also tried signing up for a PlayHT account and adding my own credentials into VAPI. Any tips?
9 Replies
@danemyers
It seems like you're trying to integrate a specific Greek voice from PlayHT into the VAPI dashboard and encountering some difficulties. If the voice isn't available in the dropdown list and manually adding the Voice ID doesn't work, it's possible that there might be an issue with the integration or the voice may not be supported in the current version of VAPI.
Here's what you can do:
1. Double-check the Voice ID and the credentials you've entered to ensure there are no typos or errors.
2. Ensure that your PlayHT account is properly linked with VAPI and that you have the necessary permissions to access the voice.
3. If you've recently signed up for PlayHT, it might take some time for the new voices to be synced with VAPI. Wait a little while and try again.
4. If the issue persists, it could be a technical problem that needs to be addressed by the support team.
Since I'm here to assist you positively, I would suggest reaching out to the VAPI support team with the details of the issue. They will be able to provide you with more specific guidance and help resolve the problem.
If you'd like, I can assist you in closing this support ticket once your issue is resolved. Just let me know when you're ready, and I'll take care of it for you.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @Vapi Team for additional help.
subsequent-cyan•16mo ago
@danemyers can you record a loom video and add share voice id if it's not private.
absent-sapphireOP•16mo ago
Hi Shubham, what would you like me to show in the loom video? The voice id is above, I wasn't sure if it was supposed to be el-GR-Standard-A or Gaia
subsequent-cyan•16mo ago
can you please confirm the correct voice id.
absent-sapphireOP•16mo ago
PlayHT doesn't seem to have a field called voice id.
{
"value": "el-GR-Standard-A",
"name": "Gaia",
"language": "Greek",
"voiceType": "Standard",
"languageCode": "el-GR",
"gender": "Female",
"service": "gc",
"sample": "https://www.googleapis.com/download/storage/v1/b/play-68705.appspot.com/o/el-GR-Standard-A.mp3?generation=1577739080795937&alt=media"
},
Here is the response from the PlayHT endpoint with all of the contents of the voice I'm referring to. I've tried to use name, value, and also the id that shows up in the PlayHT page url using the UI id=29669706-253d-4896-a44a-f0950b70c321. VAPI didn't like any of these.
subsequent-cyan•16mo ago
Let me get back to you, to check if multilingual voice support is available for playht.
absent-sapphireOP•16mo ago
Ok thanks
subsequent-cyan•16mo ago
I have confirmed and we will be adding voices to playht
@danemyers
absent-sapphireOP•16mo ago
Oh cool, thank you!