@balistooo
Hello! I understand that you would like the initial prompt to be excluded from the transcripts you provide to your customers. While I can't directly change the functionality of the transcript feature, I can certainly help guide you on how to address this issue.
If there's an option within the VAPI settings to exclude the initial prompt from the transcript, you should be able to adjust this setting accordingly. However, if this option is not readily available, you might need to manually edit the transcript before providing it to your customers or use a script to automate the process of removing the initial prompt.
If you need further assistance with this or if there's a specific setting you're unable to find, please let me know, and I'll do my best to assist you. If this is a recent change that you believe might be an error or oversight, I would recommend reaching out to the support team for more detailed guidance on how to resolve this.
