unwilling-turquoise•15mo ago
Can we pause a call? (web)
I know it's possible to mute the user, it would also be great to be able to pause the call with the web SDK.
Pausing would:
- Stop assistant voice immediatley, then continue we resuming
- Mute user
- Be free (no billing during pause)
6 Replies
Relevant threads
These are relevant threads you might take a look into before continuing further:
- <#1251937702727647375>
@Godefroy @Lonestone
I'm glad to hear you're exploring the features of the web SDK! Pausing a call is indeed a useful function. While the VAPI does not have a direct 'pause' feature, you can simulate a pause by stopping any ongoing speech synthesis and muting the user. This would effectively halt the interaction without disconnecting the call.
To ensure that you are not billed during this period, you would need to manage this on your application side, as the VAPI does not control billing directly. You could potentially stop sending audio data and stop processing incoming audio to avoid any charges for speech recognition or synthesis during this 'pause' period.
If you need more detailed information on how to implement this or have any other questions, please let me know!
You can continue this conversation by mentioning me in the message.
correct-apricot•15mo ago
It won't be free as of you will be charged for the ws-connection.
No you cannot stop the bot immediately,but do try out.
unwilling-turquoiseOP•15mo ago
Can I suggest this feature? I don't know if you have a productboard or something like that to vote for features
correct-apricot•15mo ago
sugges the feature over here: https://vapi.canny.io/
Vapi
Give feedback to the Vapi team so we can make more informed product decisions. Powered by Canny.
unwilling-turquoiseOP•15mo ago
Pause/resume functions in web sdk | Feature Requests | Vapi
I know it's possible to mute the user, it would also be great to be able to pause the call with the web SDK. Pausing would: Stop assistant voice immediatley,