helpful-purple•14mo ago
Perplexity API
is there an issue with the Perplexity API connection? I keep getting an error on this assistant we are trying out with it
An error occurred in this call: pipeline-error-perplexity-ai-llm-failed
We have a valid API key for it
4 Replies
@J.
It seems like there might be an issue with the connection to the Perplexity API. This could be due to various reasons such as network problems, configuration issues, or service outages on their end. Since you have a valid API key, the problem is likely not with your authentication.
To resolve this, you can check the following:
1. Ensure that the Perplexity API service is operational and there are no outages reported.
2. Verify that your network connection is stable and allows connections to external APIs.
3. Double-check the API key and endpoint configuration to make sure they are correct.
4. Look for any updates or changes in the Perplexity API documentation that might affect connectivity.
If the issue persists after checking these points, it would be best to contact Perplexity API's support for further assistance. They might provide more detailed insights into the problem or any ongoing issues with their service.
You can continue this conversation by mentioning me in the message.
deep-jade•14mo ago
share the call id
helpful-purpleOP•14mo ago
db143196-42c5-4dc7-90ae-5c9e0f674c47
@Vapi Team Any thoughts here?
deep-jade•14mo ago
🔵 14:07:59:239 Model request failed (#1, reason: (Invalid model 'gpt-3.5-turbo'. Permitted models can be found in the documentation at https://docs.perplexity.ai/docs/model-cards.))
no response closing the ticket.