like-gold•14mo ago
Hang ups
Call id: 17b74ff7-29d6-4a4b-9afb-0c5dc3e954e4
f04d024c-5ba1-4930-9a6a-595a7f8e341f
2873ecc7-c51e-4887-9c89-577db473df0b
It just hanging up on me... got some error messages:
unknown-error
pipeline-error-anthropic-llm-failed
pipeline-error-anthropic-llm-failed
over the weekend functions weren't working.. then this morning they were working... and now im getting errors with claude 3.5 sonnet
but they hanging up on me now.
13 Replies
@chia5966
I'm sorry to hear that you're experiencing issues with the calls hanging up and encountering error messages. It seems like there might be multiple issues at play here, including an unknown error and specific pipeline errors related to the Anthropic LLM.
For the pipeline errors, it's possible that there is an issue with the integration of the LLM model you're trying to use. This could be due to a temporary service disruption or a configuration issue. Since you mentioned that functions were not working over the weekend but then started working again, it could also be an intermittent problem.
Regarding the Claude 3.5 Sonnet errors, if you're experiencing issues specifically with this model, it might be related to the pipeline-no-available-llm-model context, indicating that the LLM was not available to process the request.
To assist you further and resolve these issues, I would need to gather more details about the specific problems you're facing with the calls and the functions you're trying to use. Could you please provide more information about the steps you're taking and the exact errors you're seeing? This will help me understand the situation better and provide you with the appropriate support.
In the meantime, if you have any provider keys or subscription details, please ensure they are correctly configured and that you haven't exceeded any limits or quotas, as suggested by the pipeline-error-first-message-failed context.
If you need immediate assistance or if the issue persists, please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
conventional-tan•14mo ago
Hey @chia5966 allow sometime will get back to you.
@chia5966 please try now.
like-goldOP•14mo ago
yes things seem to be working again
this is very inconsistent ... its been hanging up all day for basically no reason...
bad18b1f-5e04-454f-a7bd-720cf6fb225a
conventional-tan•14mo ago
try using claude-opus model.
like-goldOP•14mo ago
@Shubham Bajaj isnt that like way way more expensive?
conventional-tan•14mo ago
yes it is but you have to use temorarily only.
like-goldOP•14mo ago
@Shubham Bajaj there is something blowing up tonight ...with the function calls... claude is totally messed up .. and gpt i dont think is getting the data back correctly.. its very weird and hang ups
conventional-tan•14mo ago
@chia5966 recent call id please.
like-goldOP•14mo ago
dc61c6c5-dca2-4dc7-b04b-83a029b167f8
unknown error just blew up... im wondering if its a context size problem... if the conversation gets a bit long
1c95ae8d-5b61-47e7-bebc-43a54b02fb46
d89b92b2-42fb-4abb-ae2d-8d6f579194fb - phone-call-provider-closed-websocket?
e818aedb-66ec-42c3-b321-f0a781b63495 - another websocket clocsed
VAP-1583 - Webscoket Closed unexpectedly
For both calls websocket closed with code: 1006 and w/o reason.
Status
Triage
Vapi
conventional-tan•14mo ago
Yes possible.
hey do you have another example for this?
like-goldOP•14mo ago
ecadc3d7-d2b2-468d-a34b-d8a2fa5ca34a
VAP-1584 - Completion Request Failed For anthropic
Call Hangup because because of pipeline-error-anthropic-llm-failed. Error message: "Your API request included an
assistant message in the final position, which would pre-fill the assistant response. When using tools, pre-filling the assistant response is not supported"Status
Triage
Vapi