exotic-emerald•14mo ago
Question on make.com and Vapi to book appt with gohighlevel
I have a question about Vapi. Now I currently have Vapi working with the short sequence on make.Com as well as end of call reporting to a google sheet and update ghl contact.
But what I am having trouble with is having it book an appointment. (Whether its sending link. Or now I know theres that 0auth 2.0 custom http that you can book appts directly on calendar.)
Can walk me through how to set it up to book appts?
3 Replies
@Jay Storm
Absolutely, I'd be happy to help you set up appointment booking with Vapi!
To book appointments directly on a calendar, you'll typically need to integrate with a calendar service that supports OAuth 2.0 for authentication. Here's a high-level overview of the steps you'll need to follow:
1. OAuth 2.0 Setup: You'll need to set up OAuth 2.0 with the calendar service you're using (like Google Calendar). This usually involves creating credentials in the service's developer console, obtaining authorization from the user, and getting an access token that you can use to make API calls on behalf of the user.
2. Endpoint Creation: Create an endpoint on your server that can handle appointment booking requests. This endpoint will receive data from Vapi and use it to create an appointment on the calendar.
3. Vapi Configuration: Add the endpoint URL you created to the Server URL field in the Account page on the Vapi Dashboard. This will ensure that Vapi sends the call data to your endpoint.
4. Make.com Integration: Since you're using make.com (formerly Integromat), you'll need to set up a scenario that listens for the webhook from your endpoint and then uses the OAuth 2.0 token to create an appointment on the calendar.
5. Testing: Once everything is set up, test the flow to ensure that when a call ends, the data is sent to your endpoint, the make.com scenario is triggered, and the appointment is successfully created on the calendar.
If you need specific guidance on any of these steps, such as setting up OAuth 2.0 or configuring the make.com scenario, please let me know which calendar service you're using and I can provide more detailed instructions.
You can continue this conversation by mentioning me in the message.
exotic-emeraldOP•14mo ago
So how would it work with GHL? is there a video walkthrough?
*gohighlevel
rival-black•14mo ago
@Jay Storm please check the community section for ghl-guide and following community videos https://docs.vapi.ai/community/ghl