like-gold•16mo ago
Tool trigger at the beginning of the call
what's the best way to trigger a tool a the very beginning of the call ? The tool i'm talking about has to recognize or not the caller's phone number
8 Replies
@hugopdvn
The best way to trigger a tool at the very beginning of a call to recognize the caller's phone number is to set up an event listener for incoming calls. This listener should be configured to execute the phone number recognition tool as soon as the call is connected.
If your Voice API platform supports it, you can implement a webhook that triggers the tool when an incoming call event is detected. The tool would then check the caller's phone number against a database or a predefined list to recognize the caller.
If you need assistance with setting up such a feature or if you have a specific tool in mind that you would like to use, please provide more details or ask support for more info on this.
You can continue this conversation by mentioning me in the message.
optimistic-gold•16mo ago
call_id pls
like-goldOP•16mo ago
I dont have any call related to this topic yet
just have to implement
optimistic-gold•16mo ago
You are looking for inbound call?
like-goldOP•16mo ago
yes sir
optimistic-gold•16mo ago
optimistic-gold•16mo ago
Search for a video related to transient assistant
It is something what you are looking for
like-goldOP•16mo ago
got it, ty