Squads not transferring to assistant
Hello,
I am trying to use squads. When the scenario comes where it has to transfer the call to other assitant, it is ending the call by stating the reason ‘silence-timed-out’. What may be the reason, could you please help me with that?
I am trying to use squads. When the scenario comes where it has to transfer the call to other assitant, it is ending the call by stating the reason ‘silence-timed-out’. What may be the reason, could you please help me with that?