Squad calls not getting transferred to relevant assistants
I am using Squads to transfer call b/w different agents. I would want the callee to choose a language, and based on that language we want to transfer the call to another AI Agent
Example: AI calls a client and asks them to choose a language (English or Hindi)
Based on which language they select, we want the call to be transferred to the agent whose language is the selected one.
So there will be a total of 3 agents (base agent, Hindi one, and English one)
But the transfer is not working
Squad ID: d4b71893-32ac-4b23-8e6d-9631e379f8e4
I can help with additional details if required.
Example: AI calls a client and asks them to choose a language (English or Hindi)
Based on which language they select, we want the call to be transferred to the agent whose language is the selected one.
So there will be a total of 3 agents (base agent, Hindi one, and English one)
But the transfer is not working
Squad ID: d4b71893-32ac-4b23-8e6d-9631e379f8e4
I can help with additional details if required.
