VAPI•2y ago

The voice bot is repeating my answers then waiting for my response.

Hey,

Call ID: 635956a5-eeb8-47e6-bc2e-3acfcce160d4

I notice when I add a knowledge base. The bot repeats my answers then waits for me to say something then responds. Making it hard to converse. Can you help me fix this issue?

Vapi•6/20/24, 6:14 PM

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Vapi•6/20/24, 6:14 PM

@Rahul N
Hello!

It sounds like there might be an issue with the response configuration in your knowledge base that's causing the bot to repeat your answers. To assist you better, I'll need some more details about how you've set up your knowledge base and the specific behavior you're observing.

Could you please provide me with the following information:

The platform or tool you are using to create and manage your knowledge base.
A specific example of the conversation where the bot repeats your answers.
Any settings or configurations you've applied related to the bot's responses.

With this information, I'll be able to guide you through the steps to resolve the issue or adjust the settings to improve the conversation flow.

Vapi•6/20/24, 6:14 PM

You can continue this conversation by mentioning me in the message.

living-lavender•6/21/24, 8:43 AM

That's strange because all the issue is solved related to it. Can you try once more?

The voice bot is repeating my answers then waiting for my response.

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