Agent is repeating itself
Hi. As of yesterday (or at least at the point we noticed it), our voice agent has been having issues with repeating itself. It is now happening rather consistently at least once within the call experience. Here is a sample from today:
Call ID: 9d2a8e2f-7e8e-4ee3-8d96-86dbdfae35b6
This occurs at about the 9 minute mark:
AI
Nice dot nice So Mike logs into the VAPI interface. Nice. So Mike logs into the VAPI interface, which is the conversational AI platform. And then makes the model change for that specific phone number. Nice. So Mike logs into the Vappy interface, which is the conversational AI platform. And then makes the model change for that specific phone number he's testing on. After you make that change in VAPI Nice so Mike logs into the VAPI interface which is the conversational AI platform, and then makes the model change for that specific phone number he's testing on. After you make that change in VAPI, do you need to save it? Or does it take effect immediately? Nice. So Mike logs into the Vappy interface, which is the conversational AI platform. And then makes the model change for that specific phone number he's testing on. After you make that change in VAPI, do you need to save it does it take effect immediately? And then what's your next step?
Here is the combo used for this call:
Model - Claude Sonnet 4
Voice - OpenAI, Alloy
Transcriber - Deepgram Nova 3
Call ID: 9d2a8e2f-7e8e-4ee3-8d96-86dbdfae35b6
This occurs at about the 9 minute mark:
AI
Nice dot nice So Mike logs into the VAPI interface. Nice. So Mike logs into the VAPI interface, which is the conversational AI platform. And then makes the model change for that specific phone number. Nice. So Mike logs into the Vappy interface, which is the conversational AI platform. And then makes the model change for that specific phone number he's testing on. After you make that change in VAPI Nice so Mike logs into the VAPI interface which is the conversational AI platform, and then makes the model change for that specific phone number he's testing on. After you make that change in VAPI, do you need to save it? Or does it take effect immediately? Nice. So Mike logs into the Vappy interface, which is the conversational AI platform. And then makes the model change for that specific phone number he's testing on. After you make that change in VAPI, do you need to save it does it take effect immediately? And then what's your next step?
Here is the combo used for this call:
Model - Claude Sonnet 4
Voice - OpenAI, Alloy
Transcriber - Deepgram Nova 3
