absent-sapphire•15mo ago
Batchcall function:
Hi i've set up a batchcall function with a 90 second delay between calls but it will only conduct 6 calls before stoping. Is there a limit from Vapi? - ive checked all the console logs and doesnt seem to be an arror with our code. Can someone advise if Vapi have a limit on the calls that can be executed concurrently.
7 Replies
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@KMlearning84
Hello! VAPI does have a concurrency limit for calls, which is the maximum number of active calls you can have at any given time. However, the exact limit can vary based on your current plan or any custom arrangements you might have.
If you're experiencing a limit at 6 concurrent calls and you believe this should not be the case, it might be necessary to review your account settings or contact support to ensure that your concurrency limits are set as per your expectations.
Would you like me to assist you with information on how to increase your concurrency limit or direct you to where you can get more support on this issue?
You can continue this conversation by mentioning me in the message.
absent-sapphireOP•15mo ago
@Vapi Yes please help
@KMlearning84
Certainly! To address the issue with the call limit, you may need to check your VAPI account settings to verify the current limits set for your batch calls. If you're unable to find the information you need or if you believe your limit should be higher based on your plan, the best course of action would be to reach out to VAPI's support team directly. They can provide specific details about your account and assist with adjustments if necessary.
Would you like me to guide you on how to contact VAPI support or provide you with any other assistance regarding your batch call setup?
continuing-cyan•15mo ago
Vapi has 10 call concurrency limit.
absent-sapphireOP•15mo ago
ok let me see on our end again as its strange that the call does go past 6 calls - is there any limit on accounts?
continuing-cyan•15mo ago
Can you give a try once more or make a video while doing it?