correct-apricot
correct-apricot16mo ago

Is it possible to deactivate filler word while calling function calls?

In our case, it isn't very pleasant to listen things like "wait a sec" or "hold a sec" while VAPI is triggering function calls. Is there any way to deactivate it?
5 Replies
Vapi
Vapi16mo ago
Relevant threads
These are relevant threads you might take a look into before continuing further: - <#1241196053496074332> - <#1248729937205133382> - <#1247954685722099895> - <#1246168874869719112> - <#1248047350862319708> - <#1243988404933230673> - <#1246114065709924373> - <#1243287247218937898> - <#1236305277523988550> - <#1242589436647309432> - <#1247608117668347956> - <#1239719244338430053> - <#1241441904797815026> - <#1228588672958595173> - <#1243295223862526024> - <#1247600940803035157> - <#1246251392838926376> - <#1242914198896382004> - <#1247555363398619216> - <#1241199656659325000> - <#1240253651960987669> - <#1238603485084254228> - <#1243971237735305318> - <#1245889476589256735> - <#1242211065253855314> - <#1240833512689631314> - <#1247916917436710952> - <#1248570823112003584> - <#1233313635980546121> - <#1241474524810313952> - <#1249307086265782432> - <#1249356085458898966> - <#1249608410144571434> - <#1249812719444561962> - <#1250073408117542953> - <#1250156356967727144> - <#1250514644464963594> - <#1250776407265640458> - <#1250867745189527713>
Vapi
Vapi16mo ago
@Manuel Saelices Absolutely, you can customize the voice prompts and responses to create a more seamless and pleasant experience for your users. If you'd like to remove or replace phrases such as "wait a sec" or "hold a sec," you can do so by adjusting the voice response settings in your VAPI configuration. If you need assistance with the specific steps or if you have any other preferences for the voice prompts, please let me know, and I'll be happy to guide you through the process. You can continue this conversation by mentioning me in the message. Got it. Tagging @Vapi Team for additional help.
flat-fuchsia
flat-fuchsia16mo ago
Use tool calling and you can fix this issue. Please check the docs
correct-apricot
correct-apricotOP16mo ago
What's the difference between function calls, the one we are using, and tools?
flat-fuchsia
flat-fuchsia16mo ago
Functions are a deprecated functionality of OpenAI, which we have converted to new format tools. The only main difference is that you will get more customization, such as being able to customize the message.

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