ratty-blush
ratty-blush16mo ago

Cant Remove openai APi key

I added my openai api key and everything worked. but noticed a latency increased. so i tried to remove it but i cant. it its empty I cant remove it?? i delete the api key and now its erroring. but the provider key is empty
6 Replies
Ask Inkeep
Ask Inkeep16mo ago
Hi @Nick | CFive, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly. ----------------------------- While I generate an answer, here are some sources that might be helpful: * Dashboard * Inbound Calling * Web Calling * Outbound Calling -----------------------------
Ask Inkeep
Ask Inkeep16mo ago
Answer It sounds like you're experiencing issues with managing the OpenAI provider key within the Vapi dashboard. If you've attempted to delete the key and are seeing errors, there might be a couple of steps you can try to resolve this. Firstly, ensure that you are following the correct procedure to remove or update provider keys in the Vapi dashboard. Normally, this should involve navigating to the "Provider Keys" section, selecting the OpenAI key, and using the interface to remove or edit it. If the field appears empty and you're still seeing errors, this could indicate a caching issue or a problem with how changes are being registered on the backend. Sometimes a refresh or a different browser might help in resolving such interface issues. If these steps do not resolve the problem, it's possible that there might be an ongoing issue with the dashboard or a need for backend intervention. In such cases, monitoring the dashboard for any updates or alerts on system status can provide insights if there's a wider issue affecting the provider keys functionality. For detailed steps on managing provider keys, you might want to refer back to the documentation here on setting and managing API keys (1) . If the problem persists, examining the network requests or console logs in your browser while attempting to remove the key can provide clues or error messages that might explain what's going wrong. If you need to dive deeper into how Vapi handles these keys and any related issues that could be affecting their removal, the documentation on provider keys would be a useful reference.
Ask Inkeep
Ask Inkeep16mo ago
Got it. Tagging @Vapi Team for additional help.
silky-coral
silky-coral16mo ago
Can you make a loom video and sent it to me. I will forward it to the team to fix it
ratty-blush
ratty-blushOP16mo ago
i will dm it to u
silky-coral
silky-coral16mo ago
Thank you!

Did you find this page helpful?