VAPI•2y ago

Strange noises from the bot while speaking

I am using a playht voice, and in the middle of the conversation it makes weird sounds, laughs while speaking. Can you please help me on this?

call_id -

b19b6def-f921-4169-b8d9-5a2a78779e4a

b19b6def-f921-4169-b8d9-5a2a78779e4a

b19b6def-f921-4169-b8d9-5a2a78779e4a

b19b6def-f921-4169-b8d9-5a2a78779e4a

```
1553e9d0-3a05-47bc-80ca-8cdc297fc4b4
```
1553e9d0-3a05-47bc-80ca-8cdc297fc4b4
```
1553e9d0-3a05-47bc-80ca-8cdc297fc4b4
```
1553e9d0-3a05-47bc-80ca-8cdc297fc4b4
at 1:23 you can hear it laughs

in both the calls, the bot makes strange sound in the beginning.

Ask Inkeep•5/8/24, 11:56 AM

Hi @sumit03guha, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.

Ask Inkeep•5/8/24, 11:56 AM

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While I generate an answer, here are some sources that might be helpful:

Ask Inkeep•5/8/24, 11:56 AM

Answer

Based on the description of the issue, it seems similar to an occurrence discussed in the community where users experienced weird noises during calls using voice providers like PlayHT and ElevenLabs. This issue, characterized by the assistant making unexpected sounds or not completing words properly, was reported by users on the platform supportWeird Noises In the Call .

If you're encountering this issue specifically with the PlayHT voice provider, it may be worth investigating the configuration of the voice settings or the specific conditions under which these noises occur. Adjustments to the voice settings or exploring different voice providers available through Vapi might mitigate the issue. Additionally, ensuring that your implementation aligns with the best practices outlined in Vapi's documentation could be beneficial. For instance, utilizing the right settings for background noise filtering or adjusting response timing as per Vapi's orchestration models might help resolve or diminish the occurrence of such anomalies (2) .

Unfortunately, without direct access to system logs or the ability to modify the internal workings of the voice providers or Vapi's handling of audio streams, I can't offer a precise solution. However, understanding the orchestration model and how Vapi works with different voice providers might provide insights into potential adjustments you can make on your end to improve the situation.

If the issue persists, and you believe it's not related to the specific voice settings or implementation on your part, providing detailed feedback to Vapi's community or seeking advice from other developers who might have encountered and resolved similar issues could be a valuable step forward.

Sources
[1] Weird Noises In the Call
[2] Orchestration Models