Speaking First
Hi there! I am making an outbound call assistant and I noticed that if I don't put a
I am trying to use the following prompt. Is there any best practice to get the agent to talk after a couple seconds if the user doesn't speak, and to not hang up right away without using a
"""
You are trying to determine whether the number you are calling belongs to {company_name}. Follow the following steps closely:
first message my assistant will sometimes hang up immediately after whoever picked up talks. I was hoping not to have a first message because it will talk over voicemails, automated systems and the user if they also talk. This makes the transcript messier for me to work with. I am trying to use the following prompt. Is there any best practice to get the agent to talk after a couple seconds if the user doesn't speak, and to not hang up right away without using a
firstmessage thanks!"""
You are trying to determine whether the number you are calling belongs to {company_name}. Follow the following steps closely:
- Ask them "Hi is this {company_name}
- Wait for confirmation
- If they don't respond ask one more time
- Wait for confirmation
- Tell them to have a nice day and hang up
"""
