End of call reports not returning costs or cost breakdowns

I have enabled end-of-call-report and status-update as server messages. the end of call reports do not have cost info.

sample ids:
b37f3327-87ea-4791-99f8-3d12bd0e9449
7f1825f2-e025-4a07-8c6d-2c04a041cc6e
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