Vapi Support BotV
VAPI•2w ago
Vapi Support Bot

Struggling with Squad Silent Handoff experience

To ensure a true silent handoff, make sure your destination assistant (assistant 2) is configured like this:

{
  "firstMessage": "",
  "firstMessageMode": "assistant-speaks-first-with-model-generated-message",
  "prompt": "...Proceed directly to the Task section without any greetings or small talk."
}

This setup prevents both explicit transfer messages and post-transfer silence, as the assistant will immediately begin the next task with a model-generated message. Double-check that both firstMessage and firstMessageMode are set as above, and that your prompt includes the direct-to-task instruction for assistant 2.
For more, see the silent transfers documentation.

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