jolly-crimson
jolly-crimson•6h ago

Neha Voice Not Selectable in Assistant Configuration

Despite being visible in the Vapi Voice Library, the voice profile “Neha” (Female, Indian American) does not appear in the search bar when attempting to select it under Assistant → Voice Configuration. When typing “Neha” in the voice selection field, the system returns “No voice found”, even though the voice is clearly listed and available in the main Voice Library panel. This issue prevents the user from assigning the Neha voice to an assistant, causing configuration blockage and inconsistent synchronization between the Voice Library and the Assistant Configuration module. Expected Behavior: Any voice displayed in the Voice Library (including Neha) should be searchable and selectable in the Assistant Voice Configuration dropdown. Actual Behavior: Neha’s voice appears in the Voice Library but is not recognized or retrievable in the assistant’s voice selection search bar. Impact: Blocks the user from using the selected voice for production. Creates confusion due to mismatch between library visibility and configuration availability. Interrupts the workflow of creating Hindi or Indian-accent voice agents.
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2 Replies
Vapi
Vapi•6h ago
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards,
Vapi
Customer Support Team
Vapi Support Bot
Vapi Support Bot•6h ago
Workaround:
Since "Neha" is a valid Vapi Voice but not selectable via the UI, you can manually assign her by specifying the voiceId in your assistant configuration. Use the following JSON snippet (replace "your-voice-id" with Neha's actual voiceId from the Voice Library): 
{
  "voice": {
    "provider": "vapi",
    "voiceId": "your-voice-id"
  }
}
{
  "voice": {
    "provider": "vapi",
    "voiceId": "your-voice-id"
  }
}
This approach leverages the expanded voice selection feature and should allow you to use Neha even if she doesn't appear in the dropdown (documentation, Vapi Voices). Sources: - Changelog - Vapi Voices
⤵️ Mention @Vapi Support Bot for follow-ups 🐥

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