harsh-harlequin
harsh-harlequin1h ago

Not able to Connect with GoHighLevel

Not able to Connect with GoHighLevel
9 Replies
Vapi Support Bot
Thanks for reaching out!
Could you please let me know at which step you are facing the connection issue with GoHighLevel (for example, during authorization, entering credentials, or after clicking "Connect")? Source: - GoHighLevel Integration Documentation
⤵️ Mention @Vapi Support Bot for follow-ups 🐥
harsh-harlequin
harsh-harlequinOP1h ago
@Vapi Support Bot When trying to connect MCP of GHL it's going through all steps and redirect back to integration (Seems like Success) but still it doesn't link
Vapi Support Bot
It looks like GoHighLevel should be connected directly in Vapi, not via MCP. Please try this:
1. Go to Vapi Dashboard → Providers Keys → Tools Provider → GoHighLevel
2. Click Connect and complete the authorization popup.
If the issue persists, double-check that you are not using the MCP integration for GoHighLevel, as it's not supported for this tool (see docs). Source: - GoHighLevel Integration Documentation
harsh-harlequin
harsh-harlequinOP1h ago
@Vapi Support Bot did the same
Vapi Support Bot
Thanks for confirming you followed the direct connection steps. After you complete the GoHighLevel authorization in Vapi, do you see any error messages or does the integration simply not appear as connected in your dashboard? This will help us pinpoint where the issue is occurring. Source: - GoHighLevel Integration Documentation
harsh-harlequin
harsh-harlequinOP1h ago
@Vapi Support Bot Nothing shows
Vapi Support Bot
Try this quick check:
Go to your Vapi Dashboard and navigate to Observe > API Logs. Look for any recent GoHighLevel connection attempts and check for authentication errors or failed requests. This will help pinpoint where the integration is failing and provide error details you can share for further support.
Tip: Reviewing these logs often reveals missing permissions or misconfigurations that prevent the integration from appearing as connected.
For more details, see the debugging guide. Source: - Debugging voice agents
harsh-harlequin
harsh-harlequinOP1h ago
@Vapi Support Bot I double checked, Nothing shown in logs.
Vapi Support Bot
Thanks for checking the API logs. Since nothing appears there, could you please let me know which browser and operating system you are using when attempting the GoHighLevel connection? This will help us identify if the issue might be related to your environment or a UI problem. If possible, also check your browser’s developer console (press <kbd>F12</kbd> or <kbd>Cmd+Option+I</kbd>) for any error messages during the connection attempt, but for now, just let me know your browser and OS. Sources: - GoHighLevel Integration Documentation - Debugging voice agents - Issue reporting guide

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