harsh-harlequin•23h ago

Random weird noise after tool

My callid 019adaf3-c04f-7ff3-a41a-acd5d33b7125 played random weird noise at 4:03 second mark. I noticed the agent had called my make.com webhook which returned fetcherror but why did the agent voice go all haywire? It should be able to still continue conversation ?

1 Reply

Vapi Support Bot•23h ago

To diagnose and prevent weird audio after a tool (webhook) failure, check your Call Logs for tool execution errors and test your webhook to ensure it always returns a valid response. Example:

1. Go to your Vapi dashboard → Observe > Call Logs
2. Find your call (ID: 019adaf3-c04f-7ff3-a41a-acd5d33b7125)
3. Review the tool execution section for fetch errors or malformed responses

1. Go to your Vapi dashboard → Observe > Call Logs
2. Find your call (ID: 019adaf3-c04f-7ff3-a41a-acd5d33b7125)
3. Review the tool execution section for fetch errors or malformed responses

Fixing webhook errors and ensuring proper responses should help avoid future voice issues.
See the Debugging voice agents documentation for more details. Source: - Debugging voice agents documentation

⤵️ Mention @Vapi Support Bot for follow-ups 🐥

Random weird noise after tool

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