absent-sapphire•2d ago
How do you track / improve call quality?
How do you track / improve call quality? We have over 80% fail rate
1 Reply
To quickly track and improve call quality, start by reviewing your call transcripts and error messages in the Vapi dashboard:
1. Go to Observe > Call Logs in your dashboard.
2. Analyze failed calls for patterns—look for common error messages or points where calls drop.
This will help you pinpoint the main causes of your high fail rate and guide your next debugging steps.
Reference: See the Debugging documentation for more details (information found at https://docs.vapi.ai/debugging). Source: - Debugging documentation
Reference: See the Debugging documentation for more details (information found at https://docs.vapi.ai/debugging). Source: - Debugging documentation
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