yappiest-sapphire•2d ago

do we need to do any verifications to make outbound calls? like 10k calls?

do i need to do any verifications to make ai outbound calls?

3 Replies

Kyle•2d ago

Sorry to hear about the issues you are having with account access! Please provide the email address associated with the account and we will take a look in the backend to find any issues.

Vapi Support Bot•2d ago

Yes, you need to complete verification steps to make AI outbound calls. - Register your business and phone numbers through Trust Hub and CNAM to establish caller legitimacy. - Ensure compliance with FCC/TCPA regulations by obtaining customer consent before calling. Example checklist:

1. Complete Trust Hub verification
2. Register CNAM (Caller ID)
3. Follow TCPA consent guidelines

1. Complete Trust Hub verification
2. Register CNAM (Caller ID)
3. Follow TCPA consent guidelines

These steps are required for outbound calls, regardless of whether you plan to make 10 or 10,000 calls.
For more details, see the Vapi outbound calling documentation. Source: - Vapi Outbound Calling Documentation

⤵️ Mention @Vapi Support Bot for follow-ups 🐥

yappiest-sapphireOP•2d ago

can I get verified information? from the team?

do we need to do any verifications to make outbound calls? like 10k calls?

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