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Workflow Settings Not Found
🟥Unsolved
I need your help regarding the workflow configuration.
I’m trying to adjust several backend settings — specifically:
Call Timeout Settings
Messaging
Stop Speaking Plan
However, I’m unable to find any option to configure these settings in the workflow interface, and you mentioned that these configurations are also not available through the API.
This leaves me without a way to properly configure the workflow.
At the moment, the workflow is:
sending incorrect information,
not stopping speech when it should,
not adding pauses correctly,
and not sending the required data to my webhook.
The prompt logic and decision-making are perfect, but the backend behaviour of the workflow is very limited compared to the configuration options available in the generative AI assistant prompts (which offer full UI control).
Since workflows seem to still be under development and do not provide the same configuration capabilities, I’m unable to properly prepare this for production.
I urgently need a solution or guidance on how to configure these settings for the workflow to function as expected.
Could you please advise on how I can configure or override these settings?
Any support or workaround would be greatly appreciated.
I’m trying to adjust several backend settings — specifically:
Call Timeout Settings
Messaging
Stop Speaking Plan
However, I’m unable to find any option to configure these settings in the workflow interface, and you mentioned that these configurations are also not available through the API.
This leaves me without a way to properly configure the workflow.
At the moment, the workflow is:
sending incorrect information,
not stopping speech when it should,
not adding pauses correctly,
and not sending the required data to my webhook.
The prompt logic and decision-making are perfect, but the backend behaviour of the workflow is very limited compared to the configuration options available in the generative AI assistant prompts (which offer full UI control).
Since workflows seem to still be under development and do not provide the same configuration capabilities, I’m unable to properly prepare this for production.
I urgently need a solution or guidance on how to configure these settings for the workflow to function as expected.
Could you please advise on how I can configure or override these settings?
Any support or workaround would be greatly appreciated.
