stormy-gold•4d ago
Transfer call is not working
Hi vapi team, when using my agent everything works well until it's time to transfer the call.
Agent initiates it but then the call drops
3 Replies
Thank you for reporting the issue. To help troubleshoot, could you please specify what type of transfer you are attempting (e.g., phone-to-phone, web-to-phone, or SIP)? This will help determine if your scenario is supported and guide the next steps.
Source:
- Debug call forwarding drops
⤵️ Mention @Vapi Support Bot for follow-ups 🐥
stormy-goldOP•4d ago
its a phone to phone transfer
Hi, could you please provide a call id where you experienced this issue? We would like to review the logs to identify the cause.